Azure - Central US (Iowa): INC0150687

Final update

Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC0150687](https://community.snowflake.com/s/article/INC0150687)

1. Postmortem · Feb 4, 01:34 UTC
   Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC0150687](https://community.snowflake.com/s/article/INC0150687)
2. Resolved · Jan 27, 19:30 UTC
   Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and features. Affected users may have been unable to sign in, execute queries, or manage data. Additionally, they may have been unable to continuously stream data into Snowflake using Snowpipe Streaming, or ingest data using Snowpipe, and may have been unable to execute queries, retrieve results, or manage data objects such as tables and views. Incident start time: 17:51 UTC January 27, 2026 Incident end time: 18:25 UTC January 27, 2026 Preliminary root cause: A recent change to our service infrastructure experienced an incompatibility issue on a subset of instances in the metadata database layer, causing requests to fail. A root cause analysis (RCA) document will be published within five business days.
3. Monitoring · Jan 27, 19:02 UTC
   Current status: We've identified a recent change to our service infrastructure that resulted in impact. We've reverted this change to remediate the issue, and we've observed that the issue has been resolved. We'll continue to monitor the environment until we're confident all services are functioning properly. Customer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and features. Affected users may have been unable to sign in, execute queries, or manage data. Additionally, they may have been unable to continuously stream data into Snowflake using Snowpipe Streaming, or ingest data using Snowpipe, and may have been unable to execute queries, retrieve results, or manage data objects such as tables and views. Incident start time: 17:51 UTC January 27, 2026 Incident end time: 18:25 UTC January 27, 2026 Preliminary root cause: A recent change to our service infrastructure experienced an incompatibility issue on a subset of instances in the metadata database layer, causing requests to fail.
4. Investigating · Jan 27, 18:13 UTC
   Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes. Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data. Additionally, they may be unable to continuously stream data into Snowflake using Snowpipe Streaming, and may be unable to execute queries, retrieve results, or manage data objects such as tables and views.