INC0159144

Final update

Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC0159144](https://community.snowflake.com/s/article/INC0159144)

1. Postmortem · Jun 24, 21:57 UTC
   Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC0159144](https://community.snowflake.com/s/article/INC0159144)
2. Resolved · Jun 16, 20:20 UTC
   Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have been unable to use Git repository functionality in Workspaces, including pulling changes from a connected Git repository and performing related Git operations in a Git-synced workspace. Affected customers may have seen an error message: "Workspace feature disabled: Internal only system function." Incident start time: 00:03 UTC June 16, 2026 Incident end time: 17:29 UTC June 16, 2026 Preliminary root cause: A recent Snowsight Workspaces software update changed how certain Workspace Git operations were routed and classified. Due to a code issue, some customer Git repository actions were tagged with an incorrect internal classification, causing those operations to fail. A root cause analysis (RCA) document will be published within five business days.
3. Monitoring · Jun 16, 18:30 UTC
   Current status: We've implemented the fix for this issue. Any customers still encountering the error condition may need to refresh their browser session. We'll continue to monitor the environment until we're confident all services are functioning properly. Customer experience: Customers hosted in the specified regions may have been unable to use Git repository functionality in Workspaces, including pulling changes from a connected Git repository and performing related Git operations in a Git-synced workspace. Affected customers may have seen an error message: "Workspace feature disabled: Internal only system function." Incident start time: 00:03 UTC June 16, 2026 Incident end time: 17:29 UTC June 16, 2026 Preliminary root cause: A recent Snowsight Workspaces software update changed how certain Workspace Git operations were routed and classified. Due to a code issue, some customer Git repository actions were tagged with an incorrect internal classification, causing those operations to fail.
4. Identified · Jun 16, 14:36 UTC
   Current status: We're continuing to roll back a recent software release affecting Git repository functionality in Snowsight Workspaces. The rollback of the affected release is approximately 70% completed. We will provide another update within four hours. Customer experience: Customers hosted in the specified regions may be unable to use Git repository functionality in Workspaces, including pulling changes from a connected Git repository and performing related Git operations in a Git-synced workspace. Affected customers may see an error message: "Workspace feature disabled: Internal only system function." ETA: Based on current progress, we expect the rollback to complete within the next four hours. Workaround: While we're focused on remediation, please open a support case if you need immediate restoration of this functionality so we can apply a temporary account-level configuration change. Incident start time: 00:03 UTC June 16, 2026
5. Identified · Jun 16, 12:29 UTC
   Current status: We've identified a recent release issue affecting Git repository functionality in Workspaces. The rollback of the affected release is continuing and is approximately halfway completed. We will provide another update within two hours. Customer experience: Customers hosted in the specified regions may be unable to use Git repository functionality in Workspaces, including pulling changes from a connected Git repository and performing related Git operations in a Git-synced workspace. Affected customers may see an error message: "Workspace feature disabled: Internal only system function." ETA: An ETA is not yet available. We'll provide one as soon as possible. Workaround: While we're focused on remediation, please open a support case if you need immediate restoration of this functionality so we can apply a temporary account-level configuration change. Incident start time: 00:03 UTC June 16, 2026
6. Identified · Jun 16, 11:29 UTC
   Current status: We've identified a recent release issue affecting Git repository functionality in Workspaces. The rollback of the affected release is proceeding as expected across the environment. We will provide another update within 60 minutes. Customer experience: Customers hosted in the specified regions may be unable to use Git repository functionality in Workspaces, including pulling changes from a connected Git repository and performing related Git operations in a Git-synced workspace. Affected customers may see an error message: "Workspace feature disabled: Internal only system function." ETA: An ETA is not yet available. We'll provide one as soon as possible. Workaround: While we're focused on remediation, please open a support case if you need immediate restoration of this functionality so we can apply a temporary account-level configuration change. Incident start time: 00:03 UTC June 16, 2026
7. Investigating · Jun 16, 10:29 UTC
   Current status: We've identified a recent release issue affecting Git repository functionality in Workspaces. We're rolling back the affected release across the environment and will provide another update within 60 minutes. Customer experience: Customers hosted in the specified regions may be unable to use Git repository functionality in Workspaces, including pulling changes from a connected Git repository and performing related Git operations in a Git-synced workspace. Affected customers may see an error message: "Workspace feature disabled: Internal only system function." Workaround: While we're focused on remediation, please open a support case if you need immediate restoration of this functionality so we can apply a temporary account-level configuration change. Incident start time: 00:03 UTC June 16, 2026