Delayed delivery reporting for ReverseETL
Nov 4, 01:09 UTCNov 4, 17:56 UTC
Duration
16h 48m
Impact
Minor
Root cause
Not disclosed
Segment, 90 days
11 incidents
Affected
Reverse ETL (EU)Reverse ETL (US)Reverse ETL - Reverse ETL (EU)Reverse ETL - Reverse ETL (US)
Final update
We've restored the ReverseETL delivery counts in the US
Timeline
- Resolved · Nov 4, 17:56 UTC
We've restored the ReverseETL delivery counts in the US
- Identified · Nov 4, 15:51 UTC
We've restored the ReverseETL delivery counts in the EU and are actively working on updating them in the US.
- Identified · Nov 4, 04:32 UTC
We’re actively working on retroactively updating the ReverseETL delivery counts for affected customers. All ReverseETL Syncs created after 4 PM PST will correctly report counts.
- Identified · Nov 4, 01:09 UTC
ReverseETL delivery counts are currently delayed. Syncs that started between 6:00 AM and 4:00 PM PST on November 3 may show inaccurate counts or timeout errors. We've identified the issue and are working towards a resolution. Note: This is only affecting reporting, no data loss or change in delivery.
More from Segment
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1619:40 UTC | Actions S3 is currently experience formatting issues with the delivered events | minor | 2h 10m |
| Sep 1014:28 UTC | SSO Login Issues with the Segment App | major | 1h 11m |
| Sep 318:30 UTC | Issue with Engage UI | major | 4h 11m |
| Sep 301:04 UTC | Segment App UI Issue with Profile Traits with no recent activity | minor | 21h 38m |
| Aug 1817:49 UTC | Intermittent Segment application login errors | major | 4h 13m |
| Aug 615:19 UTC | Google ads destination intermittent delivery failure | minor | 14h 44m |
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