(US West 2) Partial degradation of Linked Audiences, Linked Events, Reverse ETL, and Profile Sync due to external Snowflake Outage
Jun 22, 22:14 UTCJun 23, 00:22 UTC
Duration
2h 8m
Impact
Major
Root cause
Not disclosed
Segment, 90 days
11 incidents
Affected
Warehouse Destinations (US)Linked Audiences (US)Reverse ETL (US)Linked Events (US)Warehouses - Warehouse Destinations (US)Reverse ETL - Reverse ETL (US)Linked Events - Linked Events (US)Linked Audiences - Linked Audiences (US)
Final update
Snowflake outage has resolved and consequently impacted functionalities across segment have recovered as well.
Timeline
- Resolved · Jun 23, 00:22 UTC
Snowflake outage has resolved and consequently impacted functionalities across segment have recovered as well.
- Identified · Jun 22, 22:14 UTC
An ongoing upstream outage with Snowflake is causing degraded performance for Segment products that rely on customer data warehouses. - Impacted Products: Linked Audiences, Linked Events, Reverse ETL, and Profile Sync. - Current Status: Syncs and data processing may be failing. - Action Required: None. Data workflows will resume automatically once Snowflake capabilities are restored. - More Info: Monitor real-time infrastructure updates directly on the Snowflake Status Page: https://status.snowflake.com/
More from Segment
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1619:40 UTC | Actions S3 is currently experience formatting issues with the delivered events | minor | 2h 10m |
| Sep 1014:28 UTC | SSO Login Issues with the Segment App | major | 1h 11m |
| Sep 318:30 UTC | Issue with Engage UI | major | 4h 11m |
| Sep 301:04 UTC | Segment App UI Issue with Profile Traits with no recent activity | minor | 21h 38m |
| Aug 1817:49 UTC | Intermittent Segment application login errors | major | 4h 13m |
| Aug 615:19 UTC | Google ads destination intermittent delivery failure | minor | 14h 44m |
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