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Segment · Data and observabilityJan 25, 2026, 11:37 UTC

Tiktok Conversion Destinations are experiencing an outage

MinorNot disclosedUpdated 20h ago
Jan 25, 11:37 UTCJan 26, 09:54 UTC
Duration
22h 17m
Impact
Minor
Root cause
Not disclosed
Segment, 90 days
11 incidents
Affected
Streaming Destinations (US)Streaming Destinations (EU)Streaming Destinations - Streaming Destinations (US)Streaming Destinations - Streaming Destinations (EU)
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Jan 26, 09:54 UTC
    This incident has been resolved.
  2. Monitoring · Jan 26, 08:10 UTC
    Tiktok APIs have recovered and we see successful traffic flowing through from Segment. We'll continue to monitor the destination traffic.
  3. Identified · Jan 25, 17:01 UTC
    Tiktok's Ad Measurement APIs are returning 500. We have reached out to Tiktok for support. There is widespread Tiktok outage reported.
  4. Investigating · Jan 25, 11:37 UTC
    We are currently investigating an issue with Tiktok Offline Conversions and Tiktok Conversions destination. Tiktok Business APIs are experiencing an outage.

More from Segment

Full history

From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.

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