HA Postgres Unavailability
May 7, 02:00 UTCMay 7, 02:54 UTC
Duration
54m
Impact
Major
Root cause
Not disclosed
Render, 90 days
14 incidents
Affected
PostgreSQLWorkflowsOregon - PostgreSQLOregon - WorkflowsFrankfurt - PostgreSQLFrankfurt - WorkflowsOhio - PostgreSQLOhio - WorkflowsSingapore - PostgreSQLSingapore - WorkflowsVirginia - PostgreSQLVirginia - Workflows
Final update
Everything is back to normal, and the incident is now resolved. We are planning long-term mitigations to prevent this issue from recurring, and we will share the results of our investigation with all affected customers.
Timeline
- Resolved · May 7, 02:54 UTC
Everything is back to normal, and the incident is now resolved. We are planning long-term mitigations to prevent this issue from recurring, and we will share the results of our investigation with all affected customers.
- Identified · May 7, 02:47 UTC
All affected instances are back online, though a few databases may still show a stale 'Unready' status. We are working to refresh the status.
- Identified · May 7, 02:38 UTC
We're continuing to see instance recovery across the fleet. Render Workflows is now fully operational.
- Identified · May 7, 02:34 UTC
We're bringing the affected Postgres instances back online and expect full recovery within fifteen minutes.
- Identified · May 7, 02:21 UTC
We've identified the issue and are implementing a fix.
- Investigating · May 7, 02:07 UTC
We are continuing to investigate this issue.
- Investigating · May 7, 02:01 UTC
We are continuing to investigate this issue.
- Investigating · May 7, 02:00 UTC
We're investigating reports of Postgres unavailability in multiple regions. At this point we believe this only impacts databases with HA turned on.
More from Render
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 921:26 UTC | Elevated Build and Deploy Times in the Oregon Region | minor | 12m |
| Sep 217:19 UTC | Degraded builds/deploys | major | 21m |
| Aug 3120:24 UTC | Some Web services in Oregon unavailable | minor | 0m |
| Aug 3115:47 UTC | Service instability in Singapore | major | 2h 22m |
| Aug 2015:47 UTC | Deployment Issues | major | 3h 53m |
| Jul 2714:43 UTC | Degraded dashboard performance | minor | 28h 52m |
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