Skip to content
Mailgun · Apps and SaaSMar 17, 2025, 09:20 UTC

Errors connecting to smtp.eu.mailgun.org

MajorNot disclosedUpdated 18h ago
Mar 17, 09:20 UTCMar 17, 19:44 UTC
Duration
10h 24m
Impact
Major
Root cause
Not disclosed
Mailgun, 90 days
11 incidents
Affected
APISMTPOutbound DeliveryInbound email processingEmail Services - APIEmail Services - SMTPEmail Services - Outbound DeliveryEmail Services - Inbound email processing
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Mar 17, 19:44 UTC
    This incident has been resolved.
  2. Monitoring · Mar 17, 18:43 UTC
    We are continuing to monitor for any further issues.
  3. Monitoring · Mar 17, 15:02 UTC
    A mitigation has been put in place and SMTP / Inbound email processing in our EU region is back to full working behavior.
  4. Identified · Mar 17, 14:22 UTC
    We are continuing to work on a fix for this issue.
  5. Identified · Mar 17, 11:56 UTC
    The issue has been identified and a fix is being implemented.
  6. Investigating · Mar 17, 10:29 UTC
    We are continuing to investigate this issue.
  7. Investigating · Mar 17, 09:48 UTC
    We are continuing to investigate this issue.
  8. Investigating · Mar 17, 09:20 UTC
    We are currently investigating this issue.

More from Mailgun

Full history
StartedIncidentDuration
Sep 1409:15 UTCRoute delays in EU Region58m
Sep 414:16 UTCEU Messaging Outage17m
Sep 412:20 UTCMicrosoft Incident Resulting in Delivery Issues to M36534m
Aug 3114:47 UTCEvent Log Delays in US Region7h 14m
Aug 2720:38 UTCEU Messaging Outage37m
Aug 2016:19 UTCGCP Reporting Multi Service Outage in US-West11h 12m

From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.

Weekly: the week's major outages, postmortems and breaches, Saturday mornings.