Multiple apps are unavailable for some customers

Final update

HubSpot is now working for all users. We identified and addressed the root cause of the issue that prevented HubSpot from loading, and the issue is fully resolved. No data was lost.

1. Resolved · Oct 20, 10:45 UTC
   HubSpot is now working for all users. We identified and addressed the root cause of the issue that prevented HubSpot from loading, and the issue is fully resolved. No data was lost.
2. Monitoring · Oct 20, 10:15 UTC
   We've addressed the issue that caused multiple apps to be unavailable since 3:42 AM EDT (UTC -04:00) on Oct 20, 2025. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 30 minutes.
3. Monitoring · Oct 20, 09:33 UTC
   We've addressed the issue that prevented HubSpot from loading beginning at 3:42 AM EDT (UTC -04:00) on Oct 20, 2025. We're monitoring performance closely to ensure the software recovers properly. We will be back with an update within 30 minutes.
4. Identified · Oct 20, 09:09 UTC
   We've identified the issue that's been preventing HubSpot software from loading since 3:42 AM EDT (UTC -04:00) on Oct 20, 2025. We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 30 minutes.
5. Investigating · Oct 20, 08:46 UTC
   We are investigating an issue impacting multiple HubSpot apps. We are working with our cloud platform provider, AWS, to resolve it.
6. Investigating · Oct 20, 08:34 UTC
   Multiple apps aren't available right now. We're investigating what's causing this issue and will update this page when we have more information. We will be back with an update within 30 minutes.