Connection issue to Kibana via the Cloud UI SSO
Apr 9, 15:37 UTCApr 10, 11:51 UTC
Duration
20h 14m
Impact
Major
Root cause
Not disclosed
Elastic, 90 days
27 incidents
Affected
Not listed by the vendor.
Final update
We have confirmed no further impact from this incident, and are now marking it as resolved.
Timeline
- Resolved · Apr 10, 11:51 UTC
We have confirmed no further impact from this incident, and are now marking it as resolved.
- Investigating · Apr 9, 19:50 UTC
We have rolled out the fix and there should be no more customer impact
- Investigating · Apr 9, 16:41 UTC
We have identified the issue and are working on a fix. We will update again in 3 hours or earlier.
- Investigating · Apr 9, 16:21 UTC
We have identified that only PrivateLink customers are impacted and no other Hosted Cloud Deployments should see any issues.
- Investigating · Apr 9, 15:37 UTC
We are aware of an issue when connecting to Kibana through the Elastic Cloud UI via SAML SSO, impacting hosted Cloud deployments. Our team is actively investigating. We will post an update to this status within the next hour.
More from Elastic
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2314:04 UTC | Degraded Performance: Cloud Provisioning Delays | major | 1h 59m |
| Sep 1715:50 UTC | AutoOps node metrics temporarily unavailable in some regions | major | 41m |
| Sep 1613:17 UTC | Elastic Support Portal unavailable | major | 2h 21m |
| Sep 1223:21 UTC | Delayed Metrics in Cloud Console - GCP us-east4 | major | 8h 24m |
| Sep 1001:30 UTC | Kibana access restored for UI-assigned Organization Owners on Hosted deployments | major | 21h |
| Sep 920:44 UTC | Elastic Agent enrollment/check-in failures on 9.5.3 (and 9.4.6) with Fleet remote Elasticsearch output | major | 7d 13h |
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