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Elastic · Data and observabilityApr 28, 2026, 14:46 UTC

Missing Metrics in Cloud Console , US East (us-east-1)

MajorNot disclosedUpdated 20h ago
Apr 28, 14:46 UTCApr 28, 18:40 UTC
Duration
3h 54m
Impact
Major
Root cause
Not disclosed
Elastic, 90 days
27 incidents
Affected
Not listed by the vendor.
Status page

Final update

The system has recovered and functionality has returned to normal.

Timeline

  1. Resolved · Apr 28, 18:40 UTC
    The system has recovered and functionality has returned to normal.
  2. Identified · Apr 28, 17:39 UTC
    We are continuing to see signs of stabilization and monitoring as the system recovers, but metrics visualizations in the Cloud console remains impacted until recovery is complete. We will provide a further update in 1 hour, or when there is a change in status.
  3. Investigating · Apr 28, 16:32 UTC
    Our investigation is ongoing.  We continue to see early signs of stabilization, but metrics visualizations in the Cloud console remain impacted.  We will provide a further update in 1 hour, or when there is a change in status.
  4. Investigating · Apr 28, 15:57 UTC
    Our investigation is ongoing. Some early signs of stabilisation have been observed, but metrics visualizations in the Cloud console remain impacted. We will provide a further update within 30 minutes.
  5. Investigating · Apr 28, 14:46 UTC
    Some users are seeing missing metrics visualizations in the Cloud console due to a disruption in metric data ingestion affecting deployments in the us-east-1 (US East) region. Some recent metric data may not appear in charts or monitoring views. We are actively investigating and will provide another update within 30 minutes.

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Full history

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