UK/AU: Issues Completing Age Verification via k-ID
Mar 6, 03:26 UTCMar 6, 03:49 UTC
Duration
23m
Impact
Minor
Root cause
Not disclosed
Discord, 90 days
21 incidents
Affected
DesktopiOSAndroidWebClient - DesktopClient - iOSClient - AndroidClient - Web
Final update
k-ID age verification is operating normally again in the UK and Australia. Previously age verified users were not impacted.
Timeline
- Resolved · Mar 6, 03:49 UTC
k-ID age verification is operating normally again in the UK and Australia. Previously age verified users were not impacted.
- Monitoring · Mar 6, 03:38 UTC
k-ID has deployed a fix for UK/AU age verification issues. We’re monitoring to ensure age verification is working normally. Previously age verified users should not be impacted.
- Investigating · Mar 6, 03:26 UTC
Some users in the UK and Australia may be unable to complete new age verification via k-ID. Users who have already completed age verification should not be impacted. We’re actively working with k-ID on a resolution and will share updates here as we learn more.
More from Discord
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2402:08 UTC | Age group status mismatch across devices | major | 1h 24m |
| Sep 1718:18 UTC | Issue / Delay in establishing call connection | major | 2h 21m |
| Sep 1621:32 UTC | Issue establishing voice call | major | 1h 2m |
| Sep 1619:03 UTC | API Errors | none | 25m |
| Sep 1616:15 UTC | Google Pay Outage | major | 28m |
| Sep 1514:26 UTC | Session Unavailability | none | 50m |
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