API Availability
Final update
From 14:30 to 14:44 UTC, our Engineering team observed an issue impacting our API. During this time, users may have experienced intermittent errors when trying to use the public API at api.digitalocean.com or processing API requests. Users may have also experienced issues with processing Droplet and Kubernetes cluster creations and cluster actions. The impact has now subsided and as of 14:44 UTC, users should no longer be experiencing issues with accessing the API and all services should now be functioning normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Timeline
- Resolved · Oct 4, 15:40 UTC
From 14:30 to 14:44 UTC, our Engineering team observed an issue impacting our API. During this time, users may have experienced intermittent errors when trying to use the public API at api.digitalocean.com or processing API requests. Users may have also experienced issues with processing Droplet and Kubernetes cluster creations and cluster actions. The impact has now subsided and as of 14:44 UTC, users should no longer be experiencing issues with accessing the API and all services should now be functioning normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
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Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1609:48 UTC | Support Portal Service Disruption | minor | 11h 21m |
| Sep 910:47 UTC | Power Degradation impacting GPU Performance in ATL1 | minor | 1h 38m |
| Aug 2417:14 UTC | Cloud Control Panel and API | critical | 25h 50m |
| Aug 2305:11 UTC | Managed Databases Creation | minor | 9h 22m |
| Aug 2112:59 UTC | Container Registry and Spaces Accessibility | minor | 1h 53m |
| Aug 1911:10 UTC | Major Service Interruption in MKC1 | critical | 8h 25m |
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