Gradient AI Platform – Service Degradation
Dec 4, 11:00 UTCDec 4, 11:00 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
DigitalOcean, 90 days
30 incidents
Affected
Not listed by the vendor.
Final update
During the timeframe 06:24 UTC – 13:45 UTC, the Gradient AI platform experienced a period of degraded functionality affecting a limited set of features. While the platform remained accessible, the below components did not perform as expected. Impacted Areas: - Gradient Agent Evaluations - Agent trace visibility - Access management for traces - Agent deletion for agents with traces enabled Our Engineering team identified the underlying cause and restored full functionality across all affected components. The platform has remained stable since resolution, and monitoring confirms normal performance.
Timeline
- Resolved · Dec 4, 11:00 UTC
During the timeframe 06:24 UTC – 13:45 UTC, the Gradient AI platform experienced a period of degraded functionality affecting a limited set of features. While the platform remained accessible, the below components did not perform as expected. Impacted Areas: - Gradient Agent Evaluations - Agent trace visibility - Access management for traces - Agent deletion for agents with traces enabled Our Engineering team identified the underlying cause and restored full functionality across all affected components. The platform has remained stable since resolution, and monitoring confirms normal performance.
More from DigitalOcean
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1609:48 UTC | Support Portal Service Disruption | minor | 11h 21m |
| Sep 910:47 UTC | Power Degradation impacting GPU Performance in ATL1 | minor | 1h 38m |
| Aug 2417:14 UTC | Cloud Control Panel and API | critical | 25h 50m |
| Aug 2305:11 UTC | Managed Databases Creation | minor | 9h 22m |
| Aug 2112:59 UTC | Container Registry and Spaces Accessibility | minor | 1h 53m |
| Aug 1911:10 UTC | Major Service Interruption in MKC1 | critical | 8h 25m |
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