User Login Sessions Terminated
Sep 8, 18:44 UTCSep 8, 23:16 UTC
Duration
4h 32m
Impact
Major
Root cause
Not disclosed
dbt Labs, 90 days
26 incidents
Affected
Not listed by the vendor.
Final update
The issue has been resolved, and all affected systems are now functioning normally. Please contact Support via email [support@getdbt.com](http://support@getdbt.com "support@getdbt.com") if you continue to experience login issues and are unsure of the root cause.
Timeline
- Resolved · Sep 8, 23:16 UTC
The issue has been resolved, and all affected systems are now functioning normally. Please contact Support via email [support@getdbt.com](http://support@getdbt.com "support@getdbt.com") if you continue to experience login issues and are unsure of the root cause.
- Monitoring · Sep 8, 22:54 UTC
A fix has been deployed and we are monitoring the results. If you continue to experience issues, please contact support. Next update by 00:00 UTC or sooner if the status changes.
- Identified · Sep 8, 22:17 UTC
Our team is still actively working on a fix to prevent sessions from terminating. We will provide an update by 23:00 UTC
- Identified · Sep 8, 20:30 UTC
Our team is still actively working on a fix. We will provide an update by 21:00 UTC
- Identified · Sep 8, 19:44 UTC
We have identified the cause of the current issue affecting login sessions. Our team is actively working on a fix. We will provide an update by 20:30 UTC
- Investigating · Sep 8, 18:51 UTC
We're investigating an issue with dbt Platform logins where users may have been logged out of active sessions and unable to login for a period of time. The service has recovered and we will continue to provide more information as it becomes available.
- Investigating · Sep 8, 18:44 UTC
We're investigating an issue with dbt Platform logins where users may have been logged out of active sessions and unable to login for a period of time. The service has recovered and we will continue to provide more information as it becomes available.
More from dbt Labs
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2322:59 UTC | Intermittent dbt deps failures | minor | 4m |
| Sep 1823:31 UTC | Schema Hydration Panic | major | 14h 58m |
| Sep 1014:28 UTC | Intermittent errors on the Discovery API | minor | 2h 17m |
| Sep 1013:46 UTC | Increased error rates associated with dbt MCP and dbt Wizard | minor | 41m |
| Sep 1008:02 UTC | State usage metrics not being ingested | major | 1h 13m |
| Sep 414:20 UTC | dbt Platform not responding | critical | 1h 31m |
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.