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Confluent · Data and observabilityNov 5, 2025, 18:19 UTC

Availability issues for Kafka clusters in Azure West Europe

MajorNot disclosedUpdated 20h ago
Nov 5, 18:19 UTCNov 6, 21:39 UTC
Duration
27h 20m
Impact
Major
Root cause
Not disclosed
Confluent, 90 days
16 incidents
Affected
Confluent Cloud
Status page

Final update

All affected clusters are now fully operational.

Timeline

  1. Resolved · Nov 6, 21:39 UTC
    All affected clusters are now fully operational.
  2. Monitoring · Nov 6, 14:03 UTC
    Issues observed with Azure Europe West are now resolved. Most impacted services have recovered and are operational. We are working on resolving issues impacting performance for few customers.
  3. Identified · Nov 6, 01:48 UTC
    We are monitoring Azure updates and recovery closely. We are noticing partial recovery in a subset of affected resources and will provide an update as more information becomes available.
  4. Identified · Nov 5, 22:29 UTC
    Azure has provided an update on it's Status Page (https://azure.status.microsoft/en-us/status) stating that recovery efforts are in progress. We will provide an update within 60 minutes.
  5. Identified · Nov 5, 21:13 UTC
    Azure posted outage details on its status page: https://azure.status.microsoft/en-us/status. No material changes since last update. We continue monitoring the situation from our side and will provide the next update within 60 minutes or when the status changes.
  6. Identified · Nov 5, 19:51 UTC
    The issue was localized to a single Availability Zone in Azure West Europe region. Only Single Zone Kafka Clusters are affected at this time. Multi-Zone clusters experienced intermittent availability and elevated latency for produce and fetch requests but auto-recovered within minutes. We are continuing to work with Microsoft Azure for resolution of affected single zone clusters. We will post next update by 1:00 PST.
  7. Investigating · Nov 5, 19:22 UTC
    We are continuing to investigate this issue.
  8. Investigating · Nov 5, 18:47 UTC
    We are beginning to see some recovery of the affected Kafka clusters.
  9. Investigating · Nov 5, 18:19 UTC
    We are currently experiencing an issue that appears to be related to an ongoing incident with Microsoft Azure. We are actively working with the Azure team to confirm the impact and will provide updates as soon as more information becomes available.

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