Elevated error rates in AWS me-south-1 and me-central-1 regions

Final update

This incident has been resolved.

1. Resolved · Mar 20, 00:55 UTC
   This incident has been resolved.
2. Monitoring · Mar 3, 05:34 UTC
   AWS regional recovery is expected to be extended in both me-central-1 and me-south-1 regions. Customers requiring immediate restoration in these two regions are encouraged to review regional failover options.
3. Monitoring · Mar 2, 15:37 UTC
   Confluent Cloud services in AWS me-south-1 remain stable and operating normally following mitigation. We continue to monitor for any residual issues. Confluent Cloud services in AWS me-central-1 continue to experience a complete outage due to the ongoing AWS regional infrastructure failure in that region.
4. Monitoring · Mar 2, 10:35 UTC
   Confluent cloud services in AWS me-south-1 are mitigated. They are currently being monitored. Confluent Cloud Services in AWS me-central-1 are still disrupted owing to regional outage at AWS.
5. Investigating · Mar 2, 08:32 UTC
   Confluent Cloud services in AWS me-central-1 region are experiencing a major outage. They are linked to AWS's me-central-1 regional outage Confluent Cloud services in AWS me-south-1 are being mitigated.
6. Investigating · Mar 2, 07:19 UTC
   We are experiencing increased error rates in some of our Confluent Cloud services in AWS me-south-1 and me-central-1 regions. This began at approximately 05:00 AM UTC today and is linked to disruptions in AWS’s availability zones in these regions (mec1-az1, mec1-az3 and mes1-az2). Team is currently working on mitigating these and will provide updates as the situation evolves.