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CircleCI · Developer toolsNov 4, 2025, 23:32 UTC

Unable to add Github Authorized User Keys to Projects

MinorNot disclosedUpdated 18h ago
Nov 4, 23:32 UTCNov 5, 00:16 UTC
Duration
44m
Impact
Minor
Root cause
Not disclosed
CircleCI, 90 days
28 incidents
Affected
Not listed by the vendor.
Status page

Final update

We have identified a workaround for the issue preventing users from adding User Keys via the "Authorize with GitHub" option. While the "Authorize with GitHub" button is currently experiencing issues, users can successfully add SSH keys to their projects using our fully supported and documented manual process : https://circleci.com/docs/guides/integration/add-ssh-key/#steps-to-add-additional-ssh-keys This workaround provides full functionality for adding SSH keys to your projects, effectively resolving the immediate impact. Our engineering team is actively monitoring this issue and will implement a permanent fix to restore the GitHub authorization flow. Post resolution Update - 17:30 UTC The GitHub authorization functionality for adding User Keys has been fully restored as of 9:21 UTC. The "Authorize with GitHub" button is now working as expected in project settings. The manual workaround previously provided is no longer necessary, though it remains a valid alternative method for adding SSH keys. Thank you for your patience while we resolved this issue.

Timeline

  1. Resolved · Nov 5, 00:16 UTC
    We have identified a workaround for the issue preventing users from adding User Keys via the "Authorize with GitHub" option. While the "Authorize with GitHub" button is currently experiencing issues, users can successfully add SSH keys to their projects using our fully supported and documented manual process : https://circleci.com/docs/guides/integration/add-ssh-key/#steps-to-add-additional-ssh-keys This workaround provides full functionality for adding SSH keys to your projects, effectively resolving the immediate impact. Our engineering team is actively monitoring this issue and will implement a permanent fix to restore the GitHub authorization flow. Post resolution Update - 17:30 UTC The GitHub authorization functionality for adding User Keys has been fully restored as of 9:21 UTC. The "Authorize with GitHub" button is now working as expected in project settings. The manual workaround previously provided is no longer necessary, though it remains a valid alternative method for adding SSH keys. Thank you for your patience while we resolved this issue.

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