Asana Webhooks [Partial Outage - Fixed]
Jun 12, 15:00 UTCJun 12, 15:00 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Asana, 90 days
6 incidents
Affected
Webhooks and Event StreamsUS - Webhooks and Event StreamsEU - Webhooks and Event StreamsJapan - Webhooks and Event StreamsAustralia - Webhooks and Event Streams
Final update
Webhook subscriptions filtered to a specific story type (for example, comment_added) or a specific task type (approval, milestone, default_task) were dropped and not delivered between Friday June 7th, 2024, 1:16 AM (UTC) and Mon, Jun 10, 2024, 19:37 PM (UTC). A change in the data pipeline introduced this issue and has now been rolled back. We will share our plans to prevent similar issues after completing an analysis of the incident. Our engineers have fixed the issue and Asana is now running normally. Our sincere apologies for any inconvenience caused.
Timeline
- Resolved · Jun 12, 15:00 UTC
Webhook subscriptions filtered to a specific story type (for example, comment_added) or a specific task type (approval, milestone, default_task) were dropped and not delivered between Friday June 7th, 2024, 1:16 AM (UTC) and Mon, Jun 10, 2024, 19:37 PM (UTC). A change in the data pipeline introduced this issue and has now been rolled back. We will share our plans to prevent similar issues after completing an analysis of the incident. Our engineers have fixed the issue and Asana is now running normally. Our sincere apologies for any inconvenience caused.
More from Asana
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2114:59 UTC | Automations not running for EU users | minor | 1h 10m |
| Sep 1714:36 UTC | Slow performance for a subset of Asana users | minor | 36m |
| Sep 218:08 UTC | We are fully down for a subset of customers. We're investigating the issue, and are rolling back a deployment. | major | 42m |
| Aug 3115:14 UTC | Asana full outage for some users (2 hours, 25% outage) | major | 2h 4m |
| Aug 415:30 UTC | Webhooks and event streams partial data loss | minor | 0m |
| Jul 718:49 UTC | Errors loading the Asana web app for some users in US | major | 35m |
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