Anthropic · AIOct 20, 2025, 18:04 UTC

Claude.ai is unavailable

CriticalDeploymentUpdated 18h ago

Oct 20, 18:04 UTCOct 20, 18:12 UTC

Duration

Impact

Critical

Root cause

Deployment

Anthropic, 90 days

94 incidents

Affected

Not listed by the vendor.

Final update

This incident has been resolved. We've identified a faulty edge proxy deployment that has been rolled back and are now investigating the root cause.

Resolved · Oct 20, 18:12 UTC
This incident has been resolved. We've identified a faulty edge proxy deployment that has been rolled back and are now investigating the root cause.

Started	Incident	Impact	Duration
Sep 2200:57 UTC	Elevated errors for multiple models	major	1h 38m
Sep 1616:18 UTC	Issues with Google Play subscriptions	none	33m
Sep 1509:48 UTC	Intermittent error spikes for Claude Mythos 5.1 and Claude Fable 5.1	major	1h 26m
Sep 1114:19 UTC	Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1	major	17m
Sep 1021:43 UTC	Elevated latency on the Claude API for some users	minor	1h 41m
Sep 1015:54 UTC	Degraded functionality for Claude Cowork on Windows	major	4d 3h

Started	Vendor	Incident	Impact	Duration
Sep 1106:22 UTC	Cloudflare	Issues with Workers VPC hostname route resolution on 2026-09-11Cloudflare	none	0m
Aug 2014:43 UTC	GitHub	Intermittent failures creating agent tasksGitHub	critical	9h 54m
Aug 2000:31 UTC	Box	[Medium] Issue with Microsoft Office Integration and Box EditBox	major	1h 13m
Aug 622:22 UTC	Slack	Trouble Using Search Bar For Some AdminsSlack	minor	2h 44m
Jul 2110:23 UTC	dbt Labs	Job runs failing at the git clone stepdbt Labs	critical	2h 29m
Jul 1907:33 UTC	dbt Labs	Some EMEA customers experiencing Git clone failures (403 errors) on thier accountsdbt Labs	major	6h 22m

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