Degraded performance on platform.claude.com and Claude for Microsoft Office 365
Sep 1, 17:05 UTCSep 1, 18:07 UTC
Duration
1h 2m
Impact
Minor
Root cause
Not disclosed
Anthropic, 90 days
94 incidents
Affected
claude.aiClaude Console (platform.claude.com)
Final update
This issue has been resolved.
Timeline
- Resolved · Sep 1, 18:07 UTC
This issue has been resolved.
- Monitoring · Sep 1, 17:52 UTC
We are seeing success rates recover across affected services. Core inference and the API are not impacted.
- Investigating · Sep 1, 17:05 UTC
We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.
More from Anthropic
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2200:57 UTC | Elevated errors for multiple models | major | 1h 38m |
| Sep 1616:18 UTC | Issues with Google Play subscriptions | none | 33m |
| Sep 1509:48 UTC | Intermittent error spikes for Claude Mythos 5.1 and Claude Fable 5.1 | major | 1h 26m |
| Sep 1114:19 UTC | Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 | major | 17m |
| Sep 1021:43 UTC | Elevated latency on the Claude API for some users | minor | 1h 41m |
| Sep 1015:54 UTC | Degraded functionality for Claude Cowork on Windows | major | 4d 3h |
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