Service Degradation Affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub.

Final update

This incident has been resolved and the affected services have been restored.

1. Resolved · Jul 21, 19:14 UTC
   This incident has been resolved and the affected services have been restored.
2. Monitoring · Jul 21, 18:56 UTC
   The service degradation affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub. has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
3. Identified · Jul 21, 18:47 UTC
   We are continuing to work on a fix for this issue.
4. Identified · Jul 21, 18:43 UTC
   We have successfully identified the root cause affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
5. Investigating · Jul 21, 18:25 UTC
   We are currently investigating a service degradation with file upload functionality in Zoom Canvas, Clips and Hub. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.