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Zoom · Apps and SaaSAug 25, 2026, 05:51 UTC

Service Degradation Affecting Subset of Users using Zoom AI API Service in US Region

InformationalNot disclosedUpdated 21h ago
Aug 25, 05:51 UTCAug 25, 06:04 UTC
Duration
13m
Impact
Informational
Root cause
Not disclosed
Zoom, 90 days
64 incidents
Affected
Zoom AI Services APIZoom AI API
Status page

Final update

This incident has been resolved and the affected services have been restored.

Timeline

  1. Resolved · Aug 25, 06:04 UTC
    This incident has been resolved and the affected services have been restored.
  2. Monitoring · Aug 25, 05:51 UTC
    On August 25, between 01:40 UTC to 05:37 UTC, subset of users might have encountered issue using Zoom AI API service in US region. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

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Full history

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