Service Degradation Affecting Zoom Phone Audio in Japan
Sep 4, 05:23 UTCSep 4, 05:35 UTC
Duration
13m
Impact
Informational
Root cause
Not disclosed
Zoom, 90 days
64 incidents
Affected
Zoom PhoneZoom Phone - JAPAN - Zoom Phone
Final update
This incident has been resolved and the affected services have been restored.
Timeline
- Resolved · Sep 4, 05:35 UTC
This incident has been resolved and the affected services have been restored.
- Monitoring · Sep 4, 05:23 UTC
On September 04, between 02:54 AM UTC to 03:04 AM UTC, subset of users in Japan might have experienced Zoom Phone audio degradation due to an issue with our vendor. Our team will continue to monitor the situation closely and keep you informed of any further developments.
More from Zoom
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2323:43 UTC | Service Degradation Affecting Live Transcription Services. | minor | 2h 4m |
| Sep 2301:55 UTC | Service Degradation Affecting Zoom Tasks in US Region. | none | 21m |
| Sep 2210:19 UTC | Service degradation affecting comment and attachment features in Zoom Canvas in US region. | none | 13m |
| Sep 2118:17 UTC | Service Degradation Affecting Apple Login for Zoom Sign-in. | minor | 23h 39m |
| Sep 2115:45 UTC | Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region | minor | 47m |
| Sep 1822:45 UTC | Service Degradation Affecting ZoomMate | none | 18m |
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