Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India
May 11, 06:04 UTCMay 11, 06:45 UTC
Duration
41m
Impact
Minor
Root cause
Not disclosed
Zoom, 90 days
64 incidents
Affected
Not listed by the vendor.
Final update
Between 05/11/2026 05:05 UTC and 08:24 UTC, a subset of Airtel subscribers may have experienced service degradation with inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. This incident has been resolved and the affected services have been restored.
Timeline
- Resolved · May 11, 06:45 UTC
Between 05/11/2026 05:05 UTC and 08:24 UTC, a subset of Airtel subscribers may have experienced service degradation with inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. This incident has been resolved and the affected services have been restored.
More from Zoom
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2323:43 UTC | Service Degradation Affecting Live Transcription Services. | minor | 2h 4m |
| Sep 2301:55 UTC | Service Degradation Affecting Zoom Tasks in US Region. | none | 21m |
| Sep 2210:19 UTC | Service degradation affecting comment and attachment features in Zoom Canvas in US region. | none | 13m |
| Sep 2118:17 UTC | Service Degradation Affecting Apple Login for Zoom Sign-in. | minor | 23h 39m |
| Sep 2115:45 UTC | Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region | minor | 47m |
| Sep 1822:45 UTC | Service Degradation Affecting ZoomMate | none | 18m |
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