Service Degradation Affecting Zoom Services in Hong Kong
Aug 27, 19:02 UTCAug 27, 22:10 UTC
Duration
3h 8m
Impact
Minor
Root cause
Not disclosed
Zoom, 90 days
64 incidents
Affected
Zoom MeetingsZoom PhoneZoom AIReal Time Media Streams (RTMS)Zoom Meetings - Zoom MeetingsZoom Meetings - Zoom AIZoom Meetings - Real Time Media Streams (RTMS)Zoom Phone - HONG KONG/CHINA - Zoom Phone
Final update
This incident has been resolved and the affected services have been restored.
Timeline
- Resolved · Aug 27, 22:10 UTC
This incident has been resolved and the affected services have been restored.
- Monitoring · Aug 27, 21:43 UTC
The service degradation affecting Zoom Services in Hong Kong has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- Identified · Aug 27, 19:07 UTC
We have successfully identified the root cause affecting Zoom Services in Hong Kong Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- Investigating · Aug 27, 19:02 UTC
We are currently investigating a service degradation affecting Zoom Services in Hong Kong Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
More from Zoom
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2323:43 UTC | Service Degradation Affecting Live Transcription Services. | minor | 2h 4m |
| Sep 2301:55 UTC | Service Degradation Affecting Zoom Tasks in US Region. | none | 21m |
| Sep 2210:19 UTC | Service degradation affecting comment and attachment features in Zoom Canvas in US region. | none | 13m |
| Sep 2118:17 UTC | Service Degradation Affecting Apple Login for Zoom Sign-in. | minor | 23h 39m |
| Sep 2115:45 UTC | Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region | minor | 47m |
| Sep 1822:45 UTC | Service Degradation Affecting ZoomMate | none | 18m |
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