Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region.
Sep 10, 18:22 UTCSep 10, 18:38 UTC
Duration
16m
Impact
Informational
Root cause
Not disclosed
Zoom, 90 days
64 incidents
Affected
Zoom MeetingsZoom PhoneZoom AIZoom Meetings - Zoom MeetingsZoom Meetings - Zoom AIZoom Phone - NORTH AMERICA - Zoom Phone
Final update
This incident has been resolved.
Timeline
- Resolved · Sep 10, 18:38 UTC
This incident has been resolved.
- Monitoring · Sep 10, 18:22 UTC
On 09/08/2026, Between 17:57 UTC to 23:49 UTC, A subset of users may have experienced issues with Meeting Summary and Phone Call Summary. This incident has been resolved and the affected services have been restored.
More from Zoom
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2323:43 UTC | Service Degradation Affecting Live Transcription Services. | minor | 2h 4m |
| Sep 2301:55 UTC | Service Degradation Affecting Zoom Tasks in US Region. | none | 21m |
| Sep 2210:19 UTC | Service degradation affecting comment and attachment features in Zoom Canvas in US region. | none | 13m |
| Sep 2118:17 UTC | Service Degradation Affecting Apple Login for Zoom Sign-in. | minor | 23h 39m |
| Sep 2115:45 UTC | Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region | minor | 47m |
| Sep 1822:45 UTC | Service Degradation Affecting ZoomMate | none | 18m |
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