Support cases cannot be submitted
May 18, 15:00 UTCMay 18, 15:41 UTC
Duration
41m
Impact
Minor
Root cause
Not disclosed
Vercel, 90 days
32 incidents
Affected
Support ChatDashboard - Support Chat
Final update
The incident is resolved and support cases can be submitted again.
Timeline
- Resolved · May 18, 15:41 UTC
The incident is resolved and support cases can be submitted again.
- Monitoring · May 18, 15:17 UTC
We have implemented a fix. New support cases can be created. We continue to monitor.
- Investigating · May 18, 15:00 UTC
We are investigating an issue where support cannot be submitted through the dashboard.
More from Vercel
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1821:36 UTC | Deployment stuck in initializing state | minor | 55m |
| Sep 1820:32 UTC | Elevated Errors Triggering Deployments | major | 50m |
| Sep 1815:14 UTC | Elevated Vercel KMS and Connect Errors | none | 0m |
| Sep 1707:11 UTC | Failures delivering Logs to Drains | none | 0m |
| Sep 1616:58 UTC | Missing Web Analytics and Speed Insights data | minor | 0m |
| Sep 1603:21 UTC | Invoice Generation Paused | none | 0m |
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.