Partial disruption of Observability, Analytics, Firewall, Usage, and Login in Dashboard
Aug 17, 14:30 UTCAug 17, 21:25 UTC
Duration
6h 55m
Impact
Minor
Root cause
Not disclosed
Vercel, 90 days
32 incidents
Affected
DashboardObservabilitySpeed InsightsWeb AnalyticsFirewallDashboard - DashboardObservability - ObservabilityObservability - Speed InsightsObservability - Web Analytics
Final update
Services have recovered. We are still working to ingest missing observability data during this period.
Timeline
- Resolved · Aug 17, 21:25 UTC
Services have recovered. We are still working to ingest missing observability data during this period.
- Monitoring · Aug 17, 20:13 UTC
Services have recovered. We are still working to ingest missing observability data during this period.
- Monitoring · Aug 17, 17:51 UTC
Login with TOTP has completely recovered. We are still working to ingest missing observability data during this period. We will share more information as it becomes available.
- Monitoring · Aug 17, 16:46 UTC
We are continuing to monitor for any further issues.
- Monitoring · Aug 17, 16:44 UTC
We have implemented a fix for the disruption, and services have started to recover. We will share more information as it becomes available.
- Investigating · Aug 17, 16:06 UTC
We are also investigating an issue where some customers may be unable to sign in to Dashboard with time-based one-time passwords (TOTP). We will share updates as they become available.
- Investigating · Aug 17, 15:09 UTC
We are continuing to investigate this issue. We will share updates as they become available.
- Investigating · Aug 17, 14:30 UTC
We are investigating a partial disruption to Observability, Web Analytics, Speed Insights, Firewall, and Usage in Dashboard. We will share updates as they become available.
More from Vercel
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1821:36 UTC | Deployment stuck in initializing state | minor | 55m |
| Sep 1820:32 UTC | Elevated Errors Triggering Deployments | major | 50m |
| Sep 1815:14 UTC | Elevated Vercel KMS and Connect Errors | none | 0m |
| Sep 1707:11 UTC | Failures delivering Logs to Drains | none | 0m |
| Sep 1616:58 UTC | Missing Web Analytics and Speed Insights data | minor | 0m |
| Sep 1603:21 UTC | Invoice Generation Paused | none | 0m |
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