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Upstash · Data and observabilityMar 12, 2025, 09:43 UTC

Performance degradation on QStash

MinorNot disclosedUpdated 20h ago
Mar 12, 09:43 UTCMar 12, 10:16 UTC
Duration
34m
Impact
Minor
Root cause
Not disclosed
Upstash, 90 days
5 incidents
Affected
EU-CENTRAL-1QStash
Status page

Final update

On 09:43 UTC, QStash experienced degraded service when a high number of requests to a specific domain were throttled, resulting in timeouts during an unexpected phase of the TCP connection establishment. These requests and resulting retries triggered excessive consumption of network resources and negatively impacted all users. We have added more resources to QStash as a quick remediation and as for the resolution, we have improved the timeout mechanism to detect and fail-faster in such cases.

Timeline

  1. Postmortem · Mar 12, 12:26 UTC
    On 09:43 UTC, QStash experienced degraded service when a high number of requests to a specific domain were throttled, resulting in timeouts during an unexpected phase of the TCP connection establishment. These requests and resulting retries triggered excessive consumption of network resources and negatively impacted all users. We have added more resources to QStash as a quick remediation and as for the resolution, we have improved the timeout mechanism to detect and fail-faster in such cases.
  2. Resolved · Mar 12, 10:16 UTC
    This incident has been resolved.
  3. Monitoring · Mar 12, 10:08 UTC
    A fix has been implemented and we are monitoring the results.
  4. Investigating · Mar 12, 09:43 UTC
    We are currently investigating this issue.

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Full history

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