Automatic Sender Security Records Not Provisioning
May 6, 15:40 UTCMay 7, 18:42 UTC
Duration
27h 3m
Impact
Minor
Root cause
Not disclosed
Mailgun, 90 days
11 incidents
Affected
Control PanelCustomer Tools - Control Panel
Final update
This incident has been resolved.
Timeline
- Resolved · May 7, 18:42 UTC
This incident has been resolved.
- Monitoring · May 7, 12:40 UTC
A fix has been implemented and we are monitoring the results.
- Identified · May 6, 19:46 UTC
We are continuing to work on a fix for this issue.
- Identified · May 6, 15:40 UTC
Customers creating domains with Automatic Sender Security may have CNAME records with no corresponding TXT records reflecting DKIM keys. A fix for this issue is being prepared.
More from Mailgun
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1409:15 UTC | Route delays in EU Region | minor | 58m |
| Sep 414:16 UTC | EU Messaging Outage | critical | 17m |
| Sep 412:20 UTC | Microsoft Incident Resulting in Delivery Issues to M365 | none | 34m |
| Aug 3114:47 UTC | Event Log Delays in US Region | minor | 7h 14m |
| Aug 2720:38 UTC | EU Messaging Outage | critical | 37m |
| Aug 2016:19 UTC | GCP Reporting Multi Service Outage in US-West1 | minor | 1h 12m |
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.