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Mailgun · Apps and SaaSApr 15, 2026, 13:40 UTC

TLS Certificate Validation Errors for Clients Without SNI

MajorNot disclosedUpdated 19h ago
Apr 15, 13:40 UTCApr 15, 15:34 UTC
Duration
1h 54m
Impact
Major
Root cause
Not disclosed
Mailgun, 90 days
11 incidents
Affected
APIEmail Services - API
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Apr 15, 15:34 UTC
    This incident has been resolved.
  2. Monitoring · Apr 15, 14:02 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Apr 15, 13:42 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · Apr 15, 13:40 UTC
    We are currently investigating an issue where customers making HTTPS requests to our API without Server Name Indication (SNI) enabled are being presented with an expired SSL/TLS certificate. This results in certificate validation failures for affected clients.

More from Mailgun

Full history
StartedIncidentDuration
Sep 1409:15 UTCRoute delays in EU Region58m
Sep 414:16 UTCEU Messaging Outage17m
Sep 412:20 UTCMicrosoft Incident Resulting in Delivery Issues to M36534m
Aug 3114:47 UTCEvent Log Delays in US Region7h 14m
Aug 2720:38 UTCEU Messaging Outage37m
Aug 2016:19 UTCGCP Reporting Multi Service Outage in US-West11h 12m

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