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Mailgun · Apps and SaaSSep 1, 2025, 16:23 UTC

EU email delivery latency

MinorNot disclosedUpdated 20h ago
Sep 1, 16:23 UTCSep 1, 17:11 UTC
Duration
48m
Impact
Minor
Root cause
Not disclosed
Mailgun, 90 days
11 incidents
Affected
Outbound DeliveryInbound email processingEvents & LogsEmail Services - Outbound DeliveryEmail Services - Inbound email processingEmail Services - Events & Logs
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Sep 1, 17:11 UTC
    This incident has been resolved.
  2. Monitoring · Sep 1, 16:53 UTC
    Queues are being worked through. Normal email delivery times will resume shortly. In addition to delayed email delivery, these other parts of our system saw increased processing time as well: inbound routes, forwards, webhook delivery, and unsubscribe processing.
  3. Monitoring · Sep 1, 16:38 UTC
    A fix has been implemented and we are monitoring the results.
  4. Identified · Sep 1, 16:38 UTC
    We are continuing to work on a fix for this issue.
  5. Identified · Sep 1, 16:31 UTC
    We are continuing to work on a fix for this issue.
  6. Identified · Sep 1, 16:25 UTC
    The issue has been identified and a fix is being implemented.
  7. Investigating · Sep 1, 16:23 UTC
    Email's sent from our Europe region may be experiencing increased delivery times. We are currently investigating.

More from Mailgun

Full history
StartedIncidentDuration
Sep 1409:15 UTCRoute delays in EU Region58m
Sep 414:16 UTCEU Messaging Outage17m
Sep 412:20 UTCMicrosoft Incident Resulting in Delivery Issues to M36534m
Aug 3114:47 UTCEvent Log Delays in US Region7h 14m
Aug 2720:38 UTCEU Messaging Outage37m
Aug 2016:19 UTCGCP Reporting Multi Service Outage in US-West11h 12m

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