Cloud Control Panel and API
Final update
Our Engineering team has resolved the issue that was impacting the DigitalOcean API and the Cloud Control Panel. The system is now operating normally. During the incident, users may have experienced difficulties accessing droplets, viewing the Droplets page, or performing CRUD (Create, Read, Update, Delete) operations via the API. We have verified that the issue has been fully resolved. We apologize for the inconvenience this may have caused. If you continue to experience any issues, please submit a support ticket through the Cloud Control Panel so our team can assist you further.
Timeline
- Resolved · Apr 22, 11:47 UTC
Our Engineering team has resolved the issue that was impacting the DigitalOcean API and the Cloud Control Panel. The system is now operating normally. During the incident, users may have experienced difficulties accessing droplets, viewing the Droplets page, or performing CRUD (Create, Read, Update, Delete) operations via the API. We have verified that the issue has been fully resolved. We apologize for the inconvenience this may have caused. If you continue to experience any issues, please submit a support ticket through the Cloud Control Panel so our team can assist you further.
- Monitoring · Apr 22, 11:25 UTC
Our Engineering team has implemented a fix for the issue affecting the DigitalOcean API and the Cloud Control Panel. We are now actively monitoring the system to ensure full stability and will provide a final update once the issue is completely resolved. We sincerely appreciate your patience and understanding as we work to restore normal service.
- Investigating · Apr 22, 11:06 UTC
Our Engineering team is currently investigating an issue affecting the Cloud Control Panel and API. During this time, API requests to create, destroy, or trigger events on droplets may not succeed. Additionally, the Droplets page in the Cloud Control Panel may not load properly, and users could experience issues while reviewing the droplet listing. We are actively looking into the root cause and will provide updates as soon as more information becomes available. We apologize for the inconvenience and appreciate your patience.
More from DigitalOcean
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1609:48 UTC | Support Portal Service Disruption | minor | 11h 21m |
| Sep 910:47 UTC | Power Degradation impacting GPU Performance in ATL1 | minor | 1h 38m |
| Aug 2417:14 UTC | Cloud Control Panel and API | critical | 25h 50m |
| Aug 2305:11 UTC | Managed Databases Creation | minor | 9h 22m |
| Aug 2112:59 UTC | Container Registry and Spaces Accessibility | minor | 1h 53m |
| Aug 1911:10 UTC | Major Service Interruption in MKC1 | critical | 8h 25m |
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