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DigitalOcean · Cloud and hostingMay 20, 2026, 01:05 UTC

Block Storage Volume Performance

MinorNot disclosedUpdated 19h ago
May 20, 01:05 UTCMay 20, 05:13 UTC
Duration
4h 9m
Impact
Minor
Root cause
Not disclosed
DigitalOcean, 90 days
30 incidents
Affected
NYC3Volumes - NYC3
Status page

Final update

From 00:00 UTC to 01:40 UTC, users may have experienced degraded write performance and intermittent impacts to workloads dependent on Block Storage Volumes in the NYC3 region. Our Engineering team has confirmed that the underlying infrastructure issue affecting Block Storage Volumes at the storage layer has been fully resolved, and services are now operating normally. If you continue to experience any issues, please contact our Support team by opening a ticket. We apologize for any inconvenience caused.

Timeline

  1. Resolved · May 20, 05:13 UTC
    From 00:00 UTC to 01:40 UTC, users may have experienced degraded write performance and intermittent impacts to workloads dependent on Block Storage Volumes in the NYC3 region. Our Engineering team has confirmed that the underlying infrastructure issue affecting Block Storage Volumes at the storage layer has been fully resolved, and services are now operating normally. If you continue to experience any issues, please contact our Support team by opening a ticket. We apologize for any inconvenience caused.
  2. Monitoring · May 20, 02:19 UTC
    Our Engineering team has implemented mitigation measures for the infrastructure issue affecting Block Storage Volumes in the NYC3 region. The team is monitoring the situation, and we will share another update once the issue is fully resolved
  3. Investigating · May 20, 01:05 UTC
    Our Engineering team is currently investigating an ongoing infrastructure issue in the NYC3 region affecting Block Storage Volumes at the storage layer. Users may experience degraded write performance and intermittent impact to services dependent on the affected storage infrastructure. We apologize for the inconvenience and will continue to provide updates as more information becomes available.

More from DigitalOcean

Full history
StartedIncidentDuration
Sep 1609:48 UTCSupport Portal Service Disruption11h 21m
Sep 910:47 UTCPower Degradation impacting GPU Performance in ATL11h 38m
Aug 2417:14 UTCCloud Control Panel and API25h 50m
Aug 2305:11 UTCManaged Databases Creation9h 22m
Aug 2112:59 UTCContainer Registry and Spaces Accessibility1h 53m
Aug 1911:10 UTCMajor Service Interruption in MKC18h 25m

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