Guardrails Service Disruption Impacting Customers
Dec 2, 20:55 UTCDec 3, 15:45 UTC
Duration
18h 50m
Impact
Minor
Root cause
Not disclosed
DigitalOcean, 90 days
30 incidents
Affected
Not listed by the vendor.
Final update
Our Engineering team has fully implemented and confirmed the effectiveness of the fix for the increased guardrail latency. System performance has returned to normal, and all affected services are operating as expected. We have observed stable metrics during extended monitoring and have not detected any further latency or interruptions. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Timeline
- Resolved · Dec 3, 15:45 UTC
Our Engineering team has fully implemented and confirmed the effectiveness of the fix for the increased guardrail latency. System performance has returned to normal, and all affected services are operating as expected. We have observed stable metrics during extended monitoring and have not detected any further latency or interruptions. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
More from DigitalOcean
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1609:48 UTC | Support Portal Service Disruption | minor | 11h 21m |
| Sep 910:47 UTC | Power Degradation impacting GPU Performance in ATL1 | minor | 1h 38m |
| Aug 2417:14 UTC | Cloud Control Panel and API | critical | 25h 50m |
| Aug 2305:11 UTC | Managed Databases Creation | minor | 9h 22m |
| Aug 2112:59 UTC | Container Registry and Spaces Accessibility | minor | 1h 53m |
| Aug 1911:10 UTC | Major Service Interruption in MKC1 | critical | 8h 25m |
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