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Datadog ยท Data and observabilityMar 8, 2023, 06:03 UTC

OS update breaks networking across regions

CriticalDeploymentUpdated 21h ago
Mar 8, 06:03 UTCMar 9, 08:58 UTC
Duration
26h 55m
Impact
Critical
Root cause
Deployment
Datadog, 90 days
14 incidents
Affected
Web appIngestionMonitorsAPMUS1US3US5EU1

Lesson: Automatic updates are deployments: stagger them, and never let the same change land on every region in the same hour.

What happened

An automatic operating system security update restarted a networking component on many hosts at once, removing network routes and disconnecting nodes across several regions and cloud providers. All services were operational on March 9 at 08:58 UTC, with historical data backfilled by March 10.

More from Datadog

Full history
StartedIncidentDuration
Sep 2109:44 UTCDelayed Monitors Notifications46m
Sep 2005:17 UTCDelayed events triggered by emails1h 36m
Sep 317:20 UTCDelayed CICD Optimization, Code Coverage, Code Security, and DORA data5h 41m
Sep 201:07 UTCDelayed DBM Monitor Evaluation17m
Aug 618:51 UTCDelayed Processes data46m
Jul 3007:44 UTCDelayed Evaluation of Service Check monitors43m

Also caused by deployment or rollout

All
StartedIncidentDuration
Sep 1106:22 UTCIssues with Workers VPC hostname route resolution on 2026-09-11Cloudflare0m
Aug 2014:43 UTCIntermittent failures creating agent tasksGitHub9h 54m
Aug 2000:31 UTC[Medium] Issue with Microsoft Office Integration and Box EditBox1h 13m
Aug 622:22 UTCTrouble Using Search Bar For Some AdminsSlack2h 44m
Jul 2110:23 UTCJob runs failing at the git clone stepdbt Labs2h 29m
Jul 1907:33 UTCSome EMEA customers experiencing Git clone failures (403 errors) on thier accountsdbt Labs6h 22m

From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.

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