Grok Bot computers unreachable for some users
Sep 7, 20:32 UTCSep 7, 21:37 UTC
Duration
1h 5m
Impact
Major
Root cause
Not disclosed
Cursor, 90 days
82 incidents
Affected
Grok Bot
Final update
This incident has been resolved.
Timeline
- Resolved · Sep 7, 21:37 UTC
This incident has been resolved.
- Monitoring · Sep 7, 20:41 UTC
A fix has been implemented and we are monitoring for service restoration.
- Identified · Sep 7, 20:33 UTC
The root cause has been identified and a fix is being implemented.
- Investigating · Sep 7, 20:32 UTC
We have identified an issue affecting Grok Bot. Some users may be unable to reach their Grok Bot computer, and Recover or Reset may fail. Your data is not affected. A fix is rolling out and we will post another update shortly.
More from Cursor
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2320:28 UTC | Investigating service degradation - Grok 4.7 | minor | 9m |
| Sep 2317:14 UTC | Investigating , Cloud Agent Dockerfile Builds | minor | 1h 29m |
| Sep 2213:02 UTC | Investigating service degradation , Automations and Cloud Agents w/ Grok 4.7 | minor | 44m |
| Sep 2201:07 UTC | Investigating service degradation | minor | 36m |
| Sep 2106:39 UTC | Investigating service degradation | minor | 22m |
| Sep 1823:02 UTC | Sign-in and dashboard errors for some users | minor | 11m |
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