Claude Desktop failing to open for some users
Feb 25, 16:23 UTCFeb 25, 23:54 UTC
Duration
7h 31m
Impact
Minor
Root cause
Not disclosed
Anthropic, 90 days
94 incidents
Affected
Not listed by the vendor.
Final update
If Claude fails to launch on your computer, please download the latest version from download the latest version on https://claude.com/download. We have now fixed the underlying issue.
Timeline
- Resolved · Feb 25, 23:54 UTC
If Claude fails to launch on your computer, please download the latest version from download the latest version on https://claude.com/download. We have now fixed the underlying issue.
More from Anthropic
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2200:57 UTC | Elevated errors for multiple models | major | 1h 38m |
| Sep 1616:18 UTC | Issues with Google Play subscriptions | none | 33m |
| Sep 1509:48 UTC | Intermittent error spikes for Claude Mythos 5.1 and Claude Fable 5.1 | major | 1h 26m |
| Sep 1114:19 UTC | Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 | major | 17m |
| Sep 1021:43 UTC | Elevated latency on the Claude API for some users | minor | 1h 41m |
| Sep 1015:54 UTC | Degraded functionality for Claude Cowork on Windows | major | 4d 3h |
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.