Outage in usage reporting
Feb 26, 15:56 UTCFeb 27, 14:23 UTC
Duration
22h 27m
Impact
Informational
Root cause
Not disclosed
Anthropic, 90 days
94 incidents
Affected
Not listed by the vendor.
Final update
This incident has been resolved. Impact: Feb 26 ~02:00 to Feb 27 06:20 UTC. Usage report API endpoints and analytics dashboards experienced errors and missing data due to an internal data service issue. All endpoints have been restored and historical data is now displaying correctly. We apologize for any inconvenience caused.
Timeline
- Resolved · Feb 27, 14:23 UTC
This incident has been resolved. Impact: Feb 26 ~02:00 to Feb 27 06:20 UTC. Usage report API endpoints and analytics dashboards experienced errors and missing data due to an internal data service issue. All endpoints have been restored and historical data is now displaying correctly. We apologize for any inconvenience caused.
More from Anthropic
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2200:57 UTC | Elevated errors for multiple models | major | 1h 38m |
| Sep 1616:18 UTC | Issues with Google Play subscriptions | none | 33m |
| Sep 1509:48 UTC | Intermittent error spikes for Claude Mythos 5.1 and Claude Fable 5.1 | major | 1h 26m |
| Sep 1114:19 UTC | Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 | major | 17m |
| Sep 1021:43 UTC | Elevated latency on the Claude API for some users | minor | 1h 41m |
| Sep 1015:54 UTC | Degraded functionality for Claude Cowork on Windows | major | 4d 3h |
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